Ricoma CEO, Apparel Academy
Henry Ma is the CEO of Ricoma and the face of Ricoma’s YouTube series, Apparel Academy. As CEO, Henry Manages the overall operations and resources of Ricoma and acts as the main point of communication between administrators as well as a custom apparel business coach for embroiders looking to start their businesses.
The Embroidery Coach
A well-respected figure in the embroidery industry, Joyce Jagger will be joining this year’s all-star line up of keynote speakers. Joyce started her home-based business in 1978, and it has grown to be one of the most successful multi-head embroidery businesses in the country. In 2001 she created her own training and consulting business as the Embroidery Coach to help new embroiderers get started and help existing embroiderers increase their profits. This year she will be hosting two live webinars on Building A Virtual Embroidery Business and Design Editing 101.
Founder of Printavo
A big hit at DecoSummit 2019, Bruce Ackerman, founder of Printavo, is back to share his knowledge at this year’s event! Printavo is a shop management software that helps printers efficiently manage their shops, to improve workflow and reduce costs. Familiar with running his own printing shop, Bruce understands how proper management practices directly relates to your business’ success. He now uses this knowledge to help printers take their businesses to the next level
Reyes the Entrepreneur
A fan favorite from last year’s event, Reyes Gasca from the successful YouTube channel, Reyes the Entrepreneur, will be returning to DecoSummit to share his experience with custom apparel startups from screen printing to heat transfer vinyl. With 340k subscribers on YouTube, Reyes’ infectious personality draws in his audience and now he’ll be live and in-person to share his insight with product demos, business strategies and more at DecoSummit 2020!
T-Shirt Help Desk
Gary Ajene, of the YouTube channel, T-Shirt Help Desk, is joining the DecoSummit speakers panel for the second year in a row! He is known in the custom apparel industry as the go-to expert in how to start your very own t-shirt business. From designing your t-shirts to selling them, Gary provides his audience with key tips for running a productive and successful custom apparel business.
Gavin St. Georges
Gavin St. George’s will be bringing screen printing to DecoSummit 2020! He is the owner of one of Miami’s best screen printing businesses, Proud T-shirts. With years of experience in the industry, Gavin proudly represents a unique method that is very sought after among consumers and business owners.
Ricoma Marketing Director
Valeria Knight is Ricoma’s Marketing Director. Currently, she oversees all marketing operations from content, social and email marketing to paid Facebook & Google campaigns for lead generation. She also works with design and product development to create exceptional user experiences across Ricoma’s platforms and beyond
Ricoma Client Onboarding Supervisor
Julia Sos is Ricoma’s Client Onboarding Specialist. She has first-hand interaction with our customers as she guides them through the process of learning their new embroidery machine. Holding weekly training courses for our customers, Julia fully trains Ricoma customers in how to operate, fix, and maintain their new embroidery machine.
Ricoma Sr. Product Specialist
Mark Torres is Ricoma’s Assistant Service Manager, who has helped thousands of embroiderers receive and maintain their machine, in his 4 year career with Ricoma. Mark understands the ins and outs of all Ricoma equipment, assists in troubleshooting, and ensures that all Ricoma machines are running properly, before getting to the customer.
Ricoma Product Specialist
Willy Diaz is one of Ricoma’s Assistant Service Managers who works to help all Ricoma customers learn and become comfortable with their machines. One of our most experienced embroiderers, Willy is an expert with Ricoma machines and assists in troubleshooting, quality control and makes sure the transition from new customer to expert embroiderer is smooth for all our customers.
DTG Trainer + Ricoma Customer Success Specialist
Daniel is Ricoma's customer success specialist and trainer for all things printed, such as DTG machines and heat presses. Having printed thousands of t-shirts, Daniel knows the ins and outs of every aspect of printing and how to make the most out of your machinery.